Privacy Policy Rafter Camp

At Rafter Camp, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a booking, or contact us for services.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect information to serve you better. This may include:

Personal Details

Name

Phone number

Email address

Location / City

Group size or booking preferences

Booking & Payment Details

Travel dates

Package selection

Transaction details (if booking online)

Billing information

Website & Device Data

IP address

Browser type

Pages visited

Time spent on site

Device information

We do not store credit/debit card details unless required for a confirmed payment and with your consent.

2. How We Use Your Information

Your information helps us:

Confirm bookings and reservations

Answer your inquiries and provide support

Send package details, quotes, and updates

Process payments and invoices

Improve our website and user experience

Share deals, offers, or discounts (only if you opt-in)

We do not sell or trade your data with any third party.

3. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. These help us:

Remember your preferences

Improve page performance

Analyze visitor behavior

You can disable cookies from your browser settings anytime.

4. Data Sharing

We only share your data when necessary, such as with:

Payment gateways (for transactions)

Service providers (transport, camping, guides, etc.)

Legal authorities (if required by law)

All partners follow strict confidentiality standards.

5. Data Security

We use secure methods to protect your personal data from unauthorized access, misuse, or loss. While no system is 100% secure, we take all reasonable steps to safeguard your information.

6. Third-Party Links

Our website may contain links to external websites (e.g., payment portals or activity partners). We are not responsible for their privacy practices. Please review their policies separately.

7. Your Rights

You have the right to:

Request access to your personal data

Update or correct your information

Ask us to delete your data (where applicable)

Opt-out of marketing communications

To make a request, contact us anytime.

8. Updates to This Policy

Rafter Camp may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, feel free to contact us:

Rafter Camp
Gumaniwala, Rishikesh, Uttarakhand

Phone/WhatsApp: +91 9258731811
Email: raftercamp@gmail.com